FAQ
Frequenty asked questions
- How can I order?
You can order from MCB if you are a registered customer. To register as a customer, click “Register”. We will contact you after you have completed your details.
You are a customer, but you do not have an online account yet?
Click Log in and then: Request your password. When you send your request you will receive an e-mail with the next instructions.
You are an online customer, but you have forgotten your password?
Click Log in and then: Forgotten your password?. After that you will receive an e-mail to reset your password.
- What does this saw icon mean?You can easily order all your products online via MCB's webshop. The products that can be sawn to size are marked by this icon MCB sawing service icon
. This allows you to see at a glance which materials are suitable for this purpose.After selecting a product and the desired dimensions, the "Cut to size"menu on the right will appear (if possible). When you select "Tailor-made", a field appears in which you can enter the exact size.Once you have confirmed the correct size, you can indicate how many pieces you want to order. Depending on your chosen length, we will determine the corresponding length tolerance for you. If this tolerance is not acceptable, you can request a suitable quotation in your shopping cart. The processing price and the material price are shown in the shopping cart. Click here to order directly. - How do I know if my order has been received?
You will receive an order confirmation in your mailbox within minutes.
If you have not received an order confirmation, please contact your MCB contact or our Sales department by calling +31 (0)40 20 88 582 or mailing verkoop@mcb.nl.
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MCB is available from 8:00 to 20:00 uur in the evening.